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FAQs

FAQs2023-04-26T01:13:46+00:00

Browse a few of our most frequently asked questions. If you have any questions that haven’t been answered, please contact us today.

I’ve purchased my course. What’s next?2023-04-11T20:29:40+00:00

Next steps: Visit your account page to access your course list. In order to gain access to a course, you must click on the “Go to Course” link under YOUR MAVERICK COURSES.

Once you click on the “Go to Course” link you will be redirected to our elearning website (skyepack.com) where you can access the course materials.

If your course is not listed on the account page, please email help@maverickmeded.com.

How do I get the Skyepack mobile app and what does it do?2022-10-06T15:49:33+00:00

The Skyepack mobile app is available on iTunes and Google Play – you can find it by searching “Skyepack” in the app store. Once the app is installed on your mobile device, you’ll need to log in using the same username and password that you used to purchase your course.

I’m having trouble accessing my content on my mobile device.2022-10-06T16:00:22+00:00

First, make sure you are using the Skyepack App (available at iTunes, Google Play, and Amazon App Store.) Using Skyepack through a mobile browser (Safari on an iPhone for example) will result in some lost functionality.

If you are using the App, and are still having problems, please check to see if there is an App update available.

If you have the most current version of the App, and are still experiencing issues, please send an email to support@skyepack.com and we’ll help you out!

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